These terms and conditions apply to all orders for delivery to the UK only. Currently, we do not export to Europe or rest of the world. Placing an order constitutes your acceptance of these conditions. Despatch of the products by us constitutes acceptance of the order by us and the commencement of our contract to supply. Your contract for supply is with Johnson's Sweet Peas. Your statutory rights are not affected.
Johnson's Sweet Peas are committed to supplying high quality plants and seeds to home gardeners and cut flower growers for personal use and not for resale. In accordance with the established custom of the trade, we will in no case be liable for more than the actual amount paid for a particular item.
We endeavour only to offer products which we expect to have in stock and available for ordering, but all items are subject to availability. Because of the nature of the product, once a variety of Sweet Pea plant becomes out of stock, it is unlikely to become available again that season.
Sweet Pea plants are available for delivery during March and April, until the crop has sold. We will email you to inform you of an approximate delivery date for Sweet Pea plants only. Other plants and seeds will be despatched shortly after receipt of order. Most plant orders are shipped within 3 working days during March and April.
While we will do our very best to make delivery within this timeframe, environmental conditions can affect plant growth rates and therefore may cause expected delivery dates to change. In the event that your order is likely to be delayed we will email you and advise new delivery times. However, it is also possible that plants may be despatched earlier than indicated.
The sooner you can plant them after arrival, the more successful you will be. We recommend that you prepare your soil, planting beds or patio containers ahead of time so you are ready to plant, or pot on when your order arrives. Please ensure that you open the packaging immediately upon receipt, and carefully read through the instruction leaflet provided.
It is not uncommon for some discolouration of the foliage to take place while the plants are contained in the dark during transit, but rest assured that the plants will return to their normal, healthy colour within a few days. Similarly, if on opening the package the plants appear limp, simply add some water and they will soon revive. If after a couple of days the plants do not perk up, please bring the problem to our attention.
We promise to supply you with vigorous, healthy products in prime condition. We only ask you to plant them according to the growing instructions provided to enable you to get the best possible performance from them. We do understand that when dealing with living plants, occasionally problems may arise despite our mutual best efforts. In these instances we ask you to draw the problems to our attention (a photograph helps) so that we may help wherever we can. However, if you have not followed the instructions provided and your plants or seedlings do not grow properly, while we may share your disappointment, we regret we cannot share your loss. We promise to do our job to the highest standards, and we rely on you to use your best endeavours to achieve the optimum results.
We cannot accept responsibility for items that fail to grow due to extreme weather conditions, over- or under-watering, or which have not been cared for according to the easy-to-follow instructions supplied.
We accept payment through paypal. If you wish to pay by cheque you will need to post your order to us. Please note that your account will be debited or cheque cashed on receipt of your order by us. If your card issuer or bank refuses to authorise payment to us, we will contact you for further instructions. We will not be liable for any resulting delay or non-delivery. Refunds are only payable to the purchaser of the goods.
Online vouchers and order codes are personal to each individual and any inappropriate use is fraud. We reserve the right to cancel any vouchers or order codes at any time.
Please note that when we offer free vouchers to the value specified in your order confirmation, or within your delivery of goods, each voucher will be a promotional voucher. Only one promotional voucher can be redeemed per order. They cannot be used in conjunction with any other promotional offers.
Prices reflect the latest prices for all products. However, we reserve the right to change prices at any time.
You can contact Johnson's Sweet Peas by email. We strive to provide the best possible products and level of service we can. We aim to respond promptly and efficiently to all comments to ensure you are completely satisfied.
If your plants show no signs of healthy growth after potting or planting, providing you followed exactly the instructions supplied, we will replace, credit or refund the purchase price if you notify us within 30 days of receipt of your order.
Any plant that fails to grow true to name will be replaced or credited.
Please note that by submitting a review you agree to us owning the rights to publish your review in any marketing / promotional material at our sole discretion.